Why hosted diallers are becoming common place in call centres
Have you ever answered the telephone to a company and been subject to a silent pause before anybody responds to you? This is due to you being called via a Hosted Dialler. This, quite simply, is a...
View ArticleThe basics of a VoIP System?
A hosted telephone system is where the central control unit or server for the phone system is located off-site, instead of a fixed line telephone system that is housed in your office. A fixed line...
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